Feedback & complaints

Tell us how we're doing.

We're a small rescue and we take every message personally — the kind words and the hard ones. Both make us better for the dogs.

💬

Something we could do better?

If anything about your experience with us wasn't right, please tell us directly — your message goes straight to our team, and we aim to reply within 2 working days. It helps if you include:

  • The dog's name (if your message is about a particular dog)
  • What happened, and roughly when
  • How we can reach you
✉️ Email us your complaint

Or write to us at angels.souls.uk@icloud.com

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Had a lovely experience?

Adopted one of our dogs, or just enjoyed meeting them? A few kind words go a long way — reviews help other families trust a small rescue like ours, and honestly, they keep us going.

  • Share a photo update of your dog — we love those most of all
  • Post about us on Facebook or Instagram and tag us
  • Tell a friend who's thinking about adopting
⭐ Send us your review

Facebook · Instagram

Urgent concern about a dog's welfare? Please call or text us right away on +44 7904 077992 — don't wait for email.